- Safaricom upgraded its internet packages, introducing faster speeds to meet increased demand for high-definition streaming, gaming, and virtual reality
- The company launched a Family Share plan that combines mobile voice, data, SMS, and home internet into a single package, sharable with up to five users
- Customers can save up to 20% on the Bronze package compared to buying fibre and mobile plans separately
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Elijah Ntongai, a journalist at TUKO.co.ke, has more than three years of financial, business, and technology research and reporting expertise, providing insights into Kenyan and global trends.
Safaricom recently announced changes to its internet packages that are available to customers.
In a statement released by the company, the CEO, Peter Ndegwa, said that Safaricom is keen to deliver a great experience and value by innovating to meet and exceed customer needs.
“We have enhanced our Home Internet speeds to cater to the increased demand and usage by offering reliable connectivity and enhanced value for our customers. The introduction of the new speeds offers capability of handling the most demanding online activities with ease, including high-definition streaming 4K/8K, gaming, large file transfers, cloud computing, and virtual reality," Ndegwa said.
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Safaricom family share plan
The CEO further added that the company has introduced a family share plan. This will offer customers a converged internet and mobile solution for home that can be shared with up to five loved ones.
The family share plan combines mobile voice, data, SMS, and home internet into a single plan.
The company noted that customers will be able to save up to 20% on the Bronze package compared to purchasing the fibre and voice/data plans separately.
Business plan
Safaricom has also revamped its business fibre plans. The 15Mbps shared plan often used by micro-businesses with up to five users will now include 5GB of mobile backup data and 400 monthly voice minutes.
The 50Mbps plan, which can be shared with up to 15 users, will include 15GB of mobile backup data and a voice plan for unlimited communication for three users.
The 100Mbps plan will accommodate up to 50 users, providing 15GB of backup data and unlimited voice for three users.
The company noted that all plans come with a one-time 30GB mobile data offer for new customers and a free email and website domain for the first year.
Earlier, TUKO.co.ke reported that Safaricom increased internet speeds on its existing packages and introduced a new platinum package that offers speeds of up to 1000 Mbps for KSh 20,000.
Proofreading by Asher Omondi, current affairs journalist and copy editor at TUKO.co.ke.
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