M-Pesa Till Number Application Process For Your Business

As a business owner, providing customers with convenient and secure payment options is essential. One revolutionary payment option is the M-Pesa till number, a unique identifier allowing businesses to receive payments directly into their accounts. Amazingly, the M-Pesa till number application process is straightforward and can be done online.

The till number is one of the key Safaricom M-Pesa products. This service enables customers to pay for goods and services using simple steps. Plus, businesses can make other transactions directly from the till number, such as making payments, withdrawing funds, selling airtime, etc.

How to register for a till number?

The till number application online is simple and can be done in minutes. Here are the steps for Lipa na M-Pesa registration.

• Go to the “Lipa na M-Pesa” application portal and click "Apply now."
• Next, Click "Apply now" under the “M-Pesa Business till (Buy Goods till).”
• Select either "Individual (Settle to owner M-Pesa)" or "Individual (Settle to owner's Bank)."
• Fill in the details and upload the required documents.

How long does it take for a till number to be approved?

Tills applied for under the individual category are processed within 10 minutes. Those in the other categories will be processed within 24 hours. Once the till number is created, details will be sent to the chosen phone number via SMS from Lipa na M-Pesa. With the till details, download the M-Pesa Business App or dial *234*2# to activate the till number.

What do the various application statuses mean on the application portal?

The application process is straightforward, but understanding the various application statuses on the portal is crucial for ensuring a smooth experience. Each status update provides important information about the progress of your application, from initial submission to final approval. Here are the application statuses and their meanings.

• Pending: The application request has been successfully submitted for processing.
• Approved: The application request is successful and the till number is being processed.
• Rejected: The application request was unsuccessful, and the reason(s) is indicated.
• Complete: The till number is active and the details are sent to the applicant. You can now receive payment on the till.

Note: You shall receive an SMS notifying you whether the application is approved or rejected.

How to get the till SIM card for receiving notifications?

The till comes with a mobile number for notifications when a transaction is made to the till. The physical SIM card is available through the SIM replacement service. Here are the three ways of getting the M-Pesa till SIM card.

• Visit the nearest Safaricom shop or care desk. You'll have to provide your store/till number and buy a replacement SIM card for Ksh. 100.
• You can purchase a replacement SIM card from a Safaricom Shop or M-Pesa agent and register it via *234# from the nominated number.
• You can also get the M-Pesa till SIM card through Safaricom support. Buy a replacement card from a Safaricom shop or M-Pesa agent at Ksh. 100. You should then email M-Pesabusiness@safaricom.co.ke and provide the store or till number plus the serial number on the replacement SIM card you bought.

If successful, you'll receive a message confirming that the SIM activation/replacement was completed. Insert the SIM into a handset to start receiving notifications.

How to opt into the till number statement service?

As a business owner, you'll need your daily, monthly or yearly till number statement to monitor your finances. However, you have to opt into the service to get your till statements. Here are the steps:

• Dial *234# from the chosen number.
• Select M-Pesa Business till and then enter your store/ head office number.
• Select M-Pesa Statements and then Register for Email Statements.
• Accept the Terms and Conditions.
• Enter your Email Address (It is where you'll receive your statements).
• Confirm the email address.
• Enter the Operator ID and then the Operator PIN.

A verification code active for only 24 hours will be sent to the email provided to ensure its correct. Once the email is verified, you'll receive an SMS confirming that the email statement verification has been initiated. You'll then have to validate the email registration using a four-code digit sent by SMS.

How to get till number statement?

After successfully opting into the till number statement service you can access your three-month, six-month, 12 months or complete statements using these steps:

• Dial the USSD *234# from the nominated number.
• Select M-Pesa Business Till.
• Enter your store/ head office number.
• Select M-Pesa statements.
• Under partner statements, choose Full Statement.
• Select the Statement Period.
• Enter Operator ID and then Operator PIN.
• You’ll get an SMS confirming that your M-Pesa statement request has been received and is being processed.
• You'll also receive an SMS confirming it has been sent to your email.

Final word

The till number application process is quite simple. All you need to do is go to the Lipa na M-Pesa application portal, fill in the details, and upload the required documents. If you apply under the individual category, your till will be processed within 10 minutes, while those in other categories will be processed within 24 hours.

DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!

Tuko.co.ke has shared an article about how to register your Safaricom line online. You can register your Safaricom line online instead of visiting a Safaricom shop or M-Pesa agent. Safaricom launched the online SIM card registration portal in April 2022. It digitized the process to offer convenience and save time for its subscribers.